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Use Curbside Pickup for
- Any library materials
- Binge Boxes
- Documents you email us to print for you
- Program supplies
- Take & Make kits
- Anything you have been notified of is ready for pickup.
Here’s how curbside pickup works:
- Log in to your Library Account using the online catalog or the SWAN Library app.
- Search for items, and place a hold on what you'd like to borrow.
- Once the item becomes available, you’ll receive a notification from sirsi@catalog2.swanlibraries.net or a phone call.
- When you have received your notification, come to the library during curbside hours (Monday-Thursday, 9 a.m. to 7 p.m.; Friday, 9 a.m. to 6 p.m.; Saturday, 9 a.m. to 5 p.m.; and Sunday 1 to 5 p.m.)
- Park in a designated curbside pickup spot, and text check in to 630-668-9440. Or, you can click the link on our website or use the link in the SWAN app. Follow the directions we send via text.
- Stay in your vehicle with the windows rolled up, and pop your trunk. If your trunk isn’t accessible, we will leave your materials on a bench, and you can come get the bag when we walk away.
- Curbside Pickup will be suspended in the event of extreme weather that could be hazardous and unsafe for staff. When in doubt, call us at 630-653-0755 to find out if the service is available.
Important:
- Loan periods remain the same as always: 7 days for DVDs and video games, and 21 days for everything else.
- Please return items in the drive-up return bin. We are unable to take materials from you directly.
- For information regarding material handling and safety procedures, click here.
Curbside pickup for print documents
Email your document to print@cslibrary.org for staff to print indicating that you are submitting a curbside print request. We can accept many Microsoft file types, but, if possible, sending us a PDF is best (If you need help doing that, please email us). Please indicate how many copies are needed. When your document is ready, we will email you to confirm when the print is ready, and you can proceed to pickup in the main lobby at the circulation desk, or outside of the library using the curbside pickup service. At this time, we can only accept jobs over 20 pages from Carol Stream Library cardholders. A bill for the fee will be added to your library account. *Starting August 1st curbside printing requests will follow regular printing fees of 10 cents per page. Print jobs over 50 pages ($5.00 and up) will need to be paid for in advance.
Curbside pickup without a car:
You’re welcome to walk or bike to the Library to pickup your materials. Follow the same instructions as for cars. We will bring items out and leave them on a bench. You may pick up your items once Library staff has gone back into the building.
Used to browsing or want a recommendation?
- Get a Binge Box (available for readers of all ages)
- Call us or email us to get recommendations from a librarian:
- For adult and teen recommendations, call 630-344-6123 or email cstream@cslibrary.org
- For kids recommendations, call 630-344-6127 or email children@cslibrary.org.