Your Library & COVID-19

Updated May 2, 2022

your library & covid-19

The Library building is currently open for in-person visits as well as Curbside Pickup service.

Carol Stream Public Library puts the safety of our patrons and staff above all. Please read on below to learn about our service hours, safety guidelines for in-person visits, and ways we can help with your technology and printing/faxing/scanning needs. 

Masks must be worn during high-risk hours (Monday-Friday, 9-10 a.m.). Otherwise, masks are recommended but not required. We thank you for your patience and cooperation in keeping our community healthy.  

We continue to follow guidance and guidelines from the governor’s office, public health officials and library associations in deciding how to proceed during these unprecedented times. Check back for more information regarding service changes. All information listed is subject to change without notice.  


Library Hours

Special Hours for Seniors and High-Risk Individuals: 

  • Monday-Friday: 9 a.m. to 10 a.m. 

Regular Hours:  

  • Monday-Thursday, 10 a.m. to 9 p.m. 

  • Friday, 10 a.m. to 6 p.m.  

  • Saturday, 9 a.m. to 5 p.m. 

  • Sundays, 1 p.m. to 5 p.m. 

Curbside Pickup Service: 

  • Monday-Thursday, 9 a.m. to 7 p.m. 

  • Friday, 9 a.m. to 6 p.m.  

  • Saturday, 9 a.m. to 5 p.m. 

  • Sundays, 1 p.m. to 5 p.m. 


Library Use Guidelines 

  • Masks are required during Senior/High Risk hours (Monday-Friday, 9-10 a.m.)   
  • Children ages 7 and under must be accompanied by a parent or adult caregiver. 
  • Covered drinks are permitted in the Library.  
  • Limited Express Computer Stations in both Adult Services and Youth Services are open for walk-ins and reservations.  
  • Study Rooms and the Quiet Reading Room are open. You can reserve a Study Room online or call 630-344-6123.
  • If you have something to print, the document can be emailed to You will be notified when your printed document(s) are available for curbside pickup.  

For everyone’s safety:  

  • Patrons are encouraged to wear a mask maintain social distancing whenever possible while using indoor seating areas.

  • Staff will be cleaning surfaces and touchpoints regularly throughout the building.  

  • A limited number of toys, puzzles, and games are available on a rotating basis.  

If you answer YES to any of the questions below, please do not come into the Library building. 

1. Do you have a fever (temperature over 100.3 degrees F) without having taken any fever reducing medications?  

2. Have you experienced any two or more of the following symptoms over the past seven days?  

  • Cough 

  • Shortness of Breath 

  • Chills 

  • Muscle Pain/Aches 

  • Sore Throat 

  • New Loss of Smell or Taste 

  • Headache  

3. Have you experienced any gastrointestinal symptoms such as nausea/vomiting, diarrhea, loss of appetite?  

4. Have you recently (in the past 14 days) been in close contact with anyone who has exhibited any of the above symptoms? (Close contact means within less than six feet for a prolonged period of time).  

5. Have you recently (in the past 14 days) been in close contact with someone who has tested positive for COVID-19 or been advised to self-isolate by a medical professional due to COVID-19 reasons?  

6. Have you recently (in the past 14 days) travelled internationally? 


Library Computers 

Limited Express Computer Stations are open in both Adult Services and Youth Services.   

  • The limited number of Express Stations in the Adult Computer Lab and Youth Computer Lab are available for walk-ins and reservations. If an Express Station is open, you can enter your library card number to start a session. You may also call the Library to reserve a spot.

  • Curbside printing pickup is still available. Email files to and you will be contacted when the pages are available for curbside pickup.  

  • We can help you reserve a Wi-Fi hotspot to use at home with your personal devices. Call 630-344-6123 or email for assistance. 

Curbside Pickup

Curbside Pickup service is here to stay. Curbside Pickup is available during all open hours. Here's what you can use Curbside Pickup for:

  • Physical items like books and DVDs
  • Binge Boxes
  • Take & Make kits
  • Program materials
  • Documents that you email to us to print for you
  • Documents that you would like us to photocopy or scan for you 

Click here to learn how to request items for curbside pickup.

How do I return items?

Please return Library materials that you have at home. Our drive-up return box is open 24/7.  

Materials are no longer placed in quarantine after they are returned. Items should now come off your account sooner. We are still waiving overdue fines at this time, but please return items by their due date. 

Are Library materials safe to use?

The latest guidance from the Institute of Museum and Library Services suggests that Covid-19 does not easily transmit on library materials. With community transmission rates dropping, we have stopped quaranting materials. 

No cleaning process can disinfect every page of a book, and many such treatments will damage the materials. Please do not attempt to heat, bleach, spray, or otherwise sanitize your library materials. 

Library staff have gone through extensive training on how to safely handle items. We are making every effort to keep any contact to a minimum, and the contact we do have to make will be using good hygiene and personal protective equipment such as masks and gloves. We are following strict safety protocols mandated by the state of Illinois as well as procedures recommended by other organizations.

Using the Library from home

Attend an event:

We're hosting events online! Click here to view our upcoming events.

Use our online resources:

  • Access e-books and e-audiobooks through Overdrive. (To use this service on your mobile device, search your app store for Libby. You'll need your library card number to download books.)
  • Stream music and videos plus access e-books and digitial audiobooks through Hoopla. (We raised the maximum items per month during this time.)
  • Read all the latest current issues of your favorite magazines (over 2,900 of them!) with the Zinio collection on Overdrive or on PressReader.
  • Get your craft on by watching tutorials on Creativebug.
  • Learn new skills on everything from software to accounting to videography with LinkedIn Learning (formerly

Just for kids:

Use our public Wi-Fi:

  • Our public WiFi is active. Even when you can't come inside the building, you can potentially still access the network from the sidewalk out front. The front of the building is still a fire zone, so please don't park there even when we are closed.

Protecting yourself and others from Covid-19

  • Avoid contact with people who are sick.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid touching your face, especially your eyes, nose, and mouth.
  • Cough and sneeze in the crook of your elbow, or a tissue, then throw that tissue in the trash and wash your hands for at least 20 seconds.
  • Clean and disinfect frequently touched objects and surfaces.