The Library building is currently open for in-person visits as well as Curbside Pickup service.
Carol Stream Public Library puts the safety of our patrons and staff above all. Please read on below to learn about our service hours, safety guidelines for in-person visits, and ways we can help with your technology and printing/faxing/scanning needs.
Please note: All visitors over the age of 2 (regardless of vaccine status) are required to wear a mask over their nose and mouth while inside the Library, unless fully vaccinated, but still encouraged. All visitors are encouraged to use hand sanitizer before entering. We thank you for your patience and cooperation in keeping our community healthy. Masks are required by all during our high-risk hours, Monday through Friday 9 to 10 a.m., and in the Youth Services Department.
We continue to follow guidance and guidelines from the governor’s office, public health officials and library associations in deciding how to proceed during these unprecedented times. Check back for more information regarding service changes. All information listed is subject to change without notice.
Special Hours for Seniors and High-Risk Individuals:
Monday-Friday: 9 a.m. to 10 a.m.
Monday-Thursday, 10 a.m. to 9 p.m.
Friday, 10 a.m. to 6 p.m.
Saturday, 9 a.m. to 5 p.m.
Sundays, 1 p.m. to 5 p.m.
Curbside Pickup Service:
Monday-Thursday, 9 a.m. to 9 p.m.
Friday, 9 a.m. to 6 p.m.
Saturday, 9 a.m. to 5 p.m.
Sundays, 1 p.m. to 5 p.m.
Library Use Guidelines
All visitors over the age of 2 are required to wear a mask over their nose and mouth while inside the Library, unless fully vaccinated, but still encouraged. All visitors are asked to use hand sanitizer before entering. Furthermore:
- Senior/High Risk hours are Monday through Friday from 9 a.m. to 10 a.m. Masks are required for all during the Senior/High Risk Hourse.
- Masks are required for all in the Youth Services Areas.
- Children ages 7 and under must be accompanied by a parent or adult caregiver.
- If you cannot wear a mask, please arrange for curbside pickup and ask about our online resources.
- No food or drink is permitted in the Library.
- Limited Express Computer Stations are open for walk-ins and reservations. Patrons requiring 1:1 staff assistance will need to wear a mask.
- Study Rooms and the Quite Room are open. You can reserve a Study Room online or call 630-344-6123.
- If you have something to print, the document can be emailed to firstname.lastname@example.org. You will be notified when your printed document(s) are available for curbside pickup.
For everyone’s safety:
Patrons must wear a mask at all times and maintain social distancing (unless fully vaccinated) whenever possible while using indoor seating areas.
While using patio seating areas, only fully vaccinated individuals may remove their masks. Please maintain social distancing when seated on the patio.
Staff will be cleaning surfaces and touchpoints regularly throughout the building.
Meeting rooms are not in use at this time.
A limited number of toys, puzzles, and games are available on a rotating basis.
We are not currently accepting donations.
If you answer YES to any of the questions below, please do not come into the Library building.
1. Do you have a fever (temperature over 100.3 degrees F) without having taken any fever reducing medications?
2. Have you experienced any two or more of the following symptoms over the past seven days?
Shortness of Breath
New Loss of Smell or Taste
3. Have you experienced any gastrointestinal symptoms such as nausea/vomiting, diarrhea, loss of appetite?
4. Have you recently (in the past 14 days) been in close contact with anyone who has exhibited any of the above symptoms? (Close contact means within less than six feet for a prolonged period of time).
5. Have you recently (in the past 14 days) been in close contact with someone who has tested positive for COVID-19 or been advised to self-isolate by a medical professional due to COVID-19 reasons?
6. Have you recently (in the past 14 days) travelled internationally?
Limited Express Computer Stations are open in the Adult Area. The Youth Computer Lab is currently closed due to ongoing safety considerations.
The limited number of Express Stations in the Adult Computer Lab are available for walk-ins and reservations. Stop by the Adult Services Desk or call 630-344-6123.
Patrons requiring 1:1 staff assistance will need to wear a mask.
Curbside printing pickup is still available. Email files to email@example.com and you will be contacted when the pages are available for curbside pickup.
We can help you reserve a Wi-Fi hotspot to use at home with your personal devices. Call 630-344-6123 or email firstname.lastname@example.org for assistance.
Curbside Pickup service is here to stay. Curbside Pickup is available during all open hours. Here's what you can use Curbside Pickup for:
- Physical items like books and DVDs
- Binge Boxes
- Take & Make kits
- Program materials
- Documents that you email to us to print for you
- Documents that you would like us to photocopy or scan for you
How do I return items?
Please return Library materials that you have at home. Our drive-up return box is open 24/7.
Materials are no longer placed in quarantine after they are returned. Items should now come off your account sooner. We are still waiving overdue fines at this time, but please return items by their due date.
Are Library materials safe to use?
The latest guidance from the Institute of Museum and Library Services suggests that Covid-19 does not easily transmit on library materials. With community transmission rates dropping, we have stopped quaranting materials.
No cleaning process can disinfect every page of a book, and many such treatments will damage the materials. Please do not attempt to heat, bleach, spray, or otherwise sanitize your library materials.
Library staff have gone through extensive training on how to safely handle items. We are making every effort to keep any contact to a minimum, and the contact we do have to make will be using good hygiene and personal protective equipment such as masks and gloves. We are following strict safety protocols mandated by the state of Illinois as well as procedures recommended by other organizations.
Using the Library from home
Attend an event:
We're hosting events online! Click here to view our upcoming events.
Use our online resources:
- Access e-books and e-audiobooks through Overdrive. (To use this service on your mobile device, search your app store for Libby. You'll need your library card number to download books.)
- Stream music and videos plus access e-books and digitial audiobooks through Hoopla. (We raised the maximum items per month during this time.)
- Read all the latest current issues of your favorite magazines (over 2,900 of them!) with the Zinio collection on Overdrive or on PressReader.
- Get your craft on by watching tutorials on Creativebug.
- Learn new skills on everything from software to accounting to videography with LinkedIn Learning (formerly Lynda.com).
Just for kids:
- Keep up with your homework with the help of Illinois Homework Help/Tutor.com.
- Access over 1,100 digital titles for grades K-6 with Tumblebooks.
- Read to learn, then learn to read with digital storytimes for Pre-K to grade 3 on Bookflix.
Use our public Wi-Fi:
- Our public WiFi is still active. Even though you can't come inside the building, you can potentially still access the network from the sidewalk out front. The front of the building is still a fire zone, so please don't park there even though we are closed.
Protecting yourself and others from Covid-19
- Masks are required, unless fully vaccinated, but still encouraged in many places.
- Avoid contact with people who are sick.
- Wash your hands often with soap and water for at least 20 seconds.
- Avoid touching your face, especially your eyes, nose, and mouth.
- Cough and sneeze in the crook of your elbow, or a tissue, then throw that tissue in the trash and wash your hands for at least 20 seconds.
- Clean and disinfect frequently touched objects and surfaces.